Sean M. Goodman, RHCE, SCSA, MCSE, Security+

Linux and UNIX, Network, Security Systems Administrator

ACCOMPLISHMENTS

• Over twenty years of increasing responsibilities in information technology.

• Maintained lucrative business relationships with clients in a customer service role, managing several top accounts.

• Extensive public contact and customer relationship management with advanced technical background.

CAPABILITIES

• High-energy, enthusiastic and dependable individual excelling in challenging and competitive environments.

• Leading-edge industry experience making major contributions to environment stability and performance.

• Consistently recognized as having excellent interpersonal skills and the ability to work under pressure.

TECHNICAL EXPERTISE

Operating Systems and Platforms

Linux (Red Hat Enterprise, SUSE Linux Enterprise Server, Fedora, openSUSE, CentOS), Virtualization (z/VM, VMware ESX/ESXi,

VirtualBox), UNIX (Oracle Solaris, HP-UX, FreeBSD, SunOS, Compaq Tru64, SGI IRIX), Microsoft Windows, Mac OS X.

Production Database Support

MySQL, Oracle, Microsoft SQL, SYBASE, Informix, Access

Software (summary)

Open source and proprietary layered applications. Microsoft Office 2000-2013 (Word, Excel, PowerPoint, Outlook), iWork, Adobe

Creative Suite. Hardware driver troubleshooting.

Linux and UNIX Tools

Shell scripting in ksh, csh, sh, tcsh, bash, PERL, Python, PHP. Small application development in C and C++. Sendmail configuration

(cf/M4), DNS/WINS/LDAP, YP/NIS/NIS+, NFS, Majordomo, Listserv, Apache (HTTP and HTTPS), standard open-source security

(SSH/SFTP/SCP/SSL), accounting and administration packages. Network installation, configuration and troubleshooting (Cisco

switches and firewalls). Iptables firewall configuration including packet processing, logging and masquerading (NAT). TCP/IP

troubleshooting using ping, netstat and system call tracing utilities. Web, e-mail, application and CA certificate management.

EMPLOYMENT HISTORY

HP Enterprise Services, Mechanicsburg, PA

October 2013 to Present

Technology Consultant IV

Assigned to Defense Information Systems Agency (DISA) SMC, U.S. Army Corps of Engineers (USACE) and the Assistant Chief of

Staff for Installation Management (ACSIM) Programming and Execution (PAX) System as a system administrator and application

engineer. Providing system and application support for the IBM zSeries platform, guest operating systems supported under the z/VM

hypervisor, and z/Series Linux Operating system. Coordinating system backup, recovery and administration; providing MySQL

database administration assistance; supporting operating system software and applications including Apache, PHP, Java, OpenSSL,

OpenSSH, Tomcat, zLib, curl, subversion and MySQL. Under the PAX environment, provides support for groups of sixteen

virtualized Linux guests, running under the Integrated Facility for Linux (IFL) processing engine. Supports file-level backup and

recovery; and COOP support for the PAX System environments. Working as a liaison between multiple teams to offer on-going

security, networking, change control, user management, and optimization recommendations to improve operational efficiency.

Apex Systems, Inc., Columbus, OH

October 2011 to October 2013

UNIX Administrator

Assigned to Momentive Specialty Chemicals Inc. as a Unix/Linux Administrator, maintaining a high-availability data center of

approximately 100 physical and virtual servers running Oracle Solaris 10 and Red Hat Enterprise Linux 5 and 6. Providing support for

production, development and test environments employing enterprise SAP, Oracle and Microsoft SQL databases; and business support

applications including ADP Taxware. Integration of EMC SAN and NAS technologies, Veritas Cluster Server, VxFS, Solaris Volume

Manager and ZFS. Physical servers include Oracle SPARC T4-series, M-series, HP blade servers, and legacy systems. VMware ESX

bare-metal virtualization technology employed to maximize environment flexibility and management, maintained by vSphere GUI.

Providing 24/7/365 support to ensure business function internationally, offering coordination between groups such as networking,

applications, development, telecommunications and management.

TERiX Computer Service, Dublin, OH

March 2007 to October 2011

Senior Support Engineer

Customer-facing senior level technical support role focusing on hardware, operating systems and layered software on Sun, HP, IBM

and Intel-based commodity servers and workstations. Technical leadership functions mentoring other engineers within the company,

development of training collateral and on-going process improvement. Operating system support including Solaris, SunOS, HP-UX,

AIX and Linux distributions such as Red Hat. Patch coordination, generation of best-practices and documentation research for end

users, including regular patch reporting to executive management team. Brought in-house Linux support discipline on-line working

with management, determining hardware and software support capabilities and requirements. Problem resolution management based

on service level agreement terms, worked through customer satisfaction issues, both reactively and proactively, by ensuring proper

expectations and follow-through. Managed vendor escalation of issues requiring bug reporting and resolution, recreating and

packaging issues to facilitate rapid response.

Ingenium Corporation, Dayton, OH

October 2003 to January 2007

UNIX Systems Administrator

Provided UNIX Systems Administration at Wright-Patterson Air Force Base, assigned to the AISG and CDRS infrastructure projects

under AFMC. Maintained, supported and upgraded HP production, test and development servers running HP-UX 11.00, 11.11 and

11.23, HP administrative and operations consoles and Intel-based Mandriva Linux 2007 administrative workstations. Ensured group

NOTAM and DISA STIG compliance, monitored SRR (System Readiness Reports) findings, resolved security vulnerabilities; while

maintaining fully operational mission-critical DOD-wide information technology system. Worked with consulting and host

organization management to provide solutions for rapidly changing environment and requirements. Assisted software development

team with moving code-base changes through development, testing and into production. Worked with configuration management and

maintained process and procedure documentation to ensure group's ISO-9001 compliance. Maintained DOD Top Secret clearance

(Valid until: 03/30/2009 [DOHA]).

NetJets Inc., Columbus, OH

February 2003 to October 2003

Senior Unix System Administrator

Responsible for systems installation, configuration, performance tuning, capacity planning, security and business continuance of

UNIX workstations, servers and storage area networks in production and development environments. Coordinated vendor support and

services with Sun, HP, EMC, Dell and ADIC. Acted as liaison with networking, Microsoft server and workstation support, database

administration and flight center teams.

Quick Solutions, Inc., Columbus, OH

January 2002 to January 2003

Consultant

Assigned to NCFE as an Applications Support Engineer supporting web development and delivery platforms including Sun Solaris,

Oracle, WebLogic Server and Portal, Veritas Clustering, iPlanet Web Server and Actuate Reporting. Acted as support liaison between

development and production environments for business-critical financial, operational and CRM systems. Devised and implemented

systems, networking and security best practices for smooth integration and management of new and existing technologies into the

business core. Developed and tested disaster recovery strategies to ensure prioritized availability to financial data and applications.

Interpath Communications LLC, Columbus, OH

July 2000 to December 2001

Senior Unix Systems Administrator

Responsible for systems administration in a 7x24 production support environment for a large, heterogeneous, multi-platform

environment consisting of Compaq Tru64, Sun Solaris, HP/UX and assorted Linux workstations, servers and SANs. Ensured highavailability

(Legato, WhatsUp Gold, BMC), performed performance tuning, administered security and implemented automated

reporting of system metrics. Adhered to strict internal and customer service level agreement requirements. Provided disaster recovery

support and testing for mission-critical human resources applications.

Calltech Communications LLC, Columbus, OH

October 1999 to July 2000

Systems Administrator

Served as UNIX systems administrator in a 7x24 production environment. Provided UNIX and NT system support for a call center of

over 3,000 employees and 1,000 mixed desktops and servers. Solving access and security issues in a heterogeneous environment

containing Linux, SunOS, Sun Solaris, Windows (NT Workstation and Server, 2000, 98 and 95). Sustained mission-critical T-1 and

ISDN WAN connections between offices for continued flow of traffic. Assisted with disaster recovery efforts between sites.

SGI, Trevose, PA

November 1996 to October 1999

Systems Support Engineer

Responsible for the installation, maintenance and repair of the hardware and software of over 1,500 customer workstations, servers

and supercomputers from the SGI and Cray product line. Focused attention primarily on the UNIX software support of SGI IRIX

versions 3.x-6.x. Grew positive relationships with product end-users while providing exceptional customer service. Assisted in

training, support and service efforts of both the sales and service department. Managed complex third-tier escalations through to

completion. Assisted various clients with availability issues and devised disaster recovery plans to help mitigate risk. Maintained

active DISCO Secret security clearance.

Sylvest Management Systems, Marlton, NJ

May 1996 to November 1996

Technical Consultant

Contributing member of a production support team with Lockheed Martin Government Electronics Systems (GES) using advanced

UNIX systems administration and troubleshooting. Provided operating system, networking and security support for SGI IRIX, SunOS,

Sun Solaris and HP/UX in heavily-secured development, testing and production environments. Provided disaster recovery assistance

supporting the warfighter. Maintained active DISCO Secret security clearance.

Mass Illusion VFX, A Cineon Company, Lenox, MA

December 1995 to May 1996

Systems Administrator

Provided production systems administration, networking and security support for motion picture special effects teams. Ensured the

proper functioning of a compliment of SGI workstations and servers running SGI IRIX, facilitating the design of visual special effects

for many Hollywood films including "Judge Dredd," "Eraser," "Evita" and "Nixon." Planned, implemented and maintained a

corporate Internet infrastructure and presence including firewall protected network access to E-mail, FTP, Telnet, web-browsing and

other client-driven services.

IMAX Ridefilm Corp., Lenox, MA

November 1993 to December 1995

Systems Administrator

Maintained and administered a medium-sized LAN consisting of PCs (Windows 3.x, 95), laptops, Macs and SGI graphical

workstations and servers (IRIX). Recommended, specified and upgraded the LAN from Thinnet to 10-Base-T, increasing reliability

of service while decreasing the overall cost of maintenance. Assisted incoming corporate IT and security team with merging

Ridefilm's LAN and the IMAX WAN. During a long-term power outage in the company's main facility, provided disaster recovery

site relocation to owner's residence.

CERTIFICATIONS

• CompTIA Security+ce - Career ID COMP001020643208

• Red Hat Certified Engineer, RHEL 4, Red Hat, Inc. - Certificate # 804007502924294

• Sun Certified System Administrator, Solaris 10, Sun Microsystems.

MILITARY BACKGROUND

United States Army, Various Locations and Assignments

• MCSE, Microsoft Corporation. Windows NT 4.0 for Facilitating UNIX Interoperability

2013

2007

2008

1999

December 1988 to August 1992

Communications Specialist

Assigned to the Third Infantry Division, Giebelstadt Army Airfield, Germany. Accountable for company-wide communication

security and battalion-wide computer equipment. Worked in multiple countries on numerous support missions including those of a

peacekeeping, VIP assistance, humanitarian and personnel evacuation nature. Reported directly to the company commander for

communications security or computer related issues. Enhanced the company's disaster recovery efforts to provide maximum

availability. Maintained required level of DOD security clearance appropriate to the assignment.

EDUCATIONAL BACKGROUND

• Franklin University, Columbus, OH - IT Coursework

• Columbus State Community College, Columbus, OH - IT Coursework

• Camden County College, Camden, NJ - IT Coursework

2007

2000

1997